Items related to Improving Through Benchmarking (The quality improvement...
This user–friAndly guide shows how benchmarking is a means of using the best process–management practices to improve results. It explains the types of benchmarking and covers developing a plan, gathering and analyzing data, and establishing new performance measures. It′s ideal for process improvement teams in large organizations or small companies seeking to learn processes that have proven successful for others.
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About the Author:
RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald′s. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.
"About this title" may belong to another edition of this title.
- PublisherJossey Bass
- Publication date1994
- ISBN 10 1883553083
- ISBN 13 9781883553081
- BindingPaperback
- Number of pages106
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Improving Through Benchmarking: A Practical Guide to Achieving Peak Process Performance
Published by
Pfeiffer & Company
(1994)
ISBN 10: 1883553083
ISBN 13: 9781883553081
Used
Paperback
Quantity: 1
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Book Description Paperback. Condition: Fair. No Jacket. Former library book; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 0.6. Seller Inventory # G1883553083I5N10
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£ 5.38
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Improving Through Benchmarking: A Practical Guide to Achieving Peak Process Performance (Quality Improvement Series)
Published by
Chang Assoc
(1994)
ISBN 10: 1883553083
ISBN 13: 9781883553081
Used
Softcover
Quantity: 1
Seller:
Rating
Book Description Condition: Fair. Buy with confidence! Book is in acceptable condition with wear to the pages, binding, and some marks within 0.55. Seller Inventory # bk1883553083xvz189zvxacp
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£ 12.17
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