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Synopsis
These two volumes offer a commonsense approach to beginning and sustaining quality–improvement efforts. Process improvement, problem–solving teams, self–managed work teams, quality circles, and related continuous improvement programs will function better with the tools and techniques presented in this book. You′ll learn how and when to use Affinity Diagrams, Matrix Diagrams, Criteria Rating Forms, Histograms, and more!
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About the Author
RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald′s. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California. MATTHEW E. NIEDZWIECKI, manager of Quality Management at Children′s Hospital Los Angeles, is an experienced training and organization development practitioner. His extensive background and areas of expertise include total quality management, training design, process analysis, and data interpretation.
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Continuous Improvement Tools Vol. 2 : A Practical Guide to Achieve Quality Results
Published by
Chang Associates, Incorporated, Richard, 1994
ISBN 10: 1883553016
ISBN 13: 9781883553012
Used
Softcover
First Edition
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. 1st Edition. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 3816954-6
Quantity: 1 available
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Continuous Improvement Tools Vol. 2 : A Practical Guide to Achieve Quality Results
Published by
Chang Associates, Incorporated, Richard, 1994
ISBN 10: 1883553016
ISBN 13: 9781883553012
Used
Softcover
First Edition
Seller: Better World Books: West, Reno, NV, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. 1st Edition. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 3816954-6
Quantity: 1 available
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Continuous Improvement Tools: A Practical Guide to Achieve Quality Results (Volume 2)
Published by
Practical Learning Press, A Division of Richard Chang Associaters, Inc., 1993
ISBN 10: 1883553016
ISBN 13: 9781883553012
Used
Paperback
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 0.7. Seller Inventory # G1883553016I5N00
Quantity: 1 available
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Continuous Improvement Tools: A Practical Guide to Achieve Quality Results (Volume 2)
Published by
Practical Learning Press, A Division of Richard Chang Associaters, Inc., 1993
ISBN 10: 1883553016
ISBN 13: 9781883553012
Used
Softcover
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Good condition. Volume 2. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Seller Inventory # V20E-02386
Quantity: 1 available
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Continuous Improvement Tools: A Practical Guide to Achieve Quality Results (Volume 2)
Published by
Practical Learning Press, A Division of Richard Chang Associaters, Inc., 1993
ISBN 10: 1883553016
ISBN 13: 9781883553012
Used
Softcover
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Very Good condition. Volume 2. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Seller Inventory # U11C-04105
Quantity: 2 available
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Continuous Improvement Tools: 2 Volume Set (The quality improvement series)
Published by
Practical Learning Press, A Division of Richard Chang Associaters, Inc., 1993
ISBN 10: 1883553016
ISBN 13: 9781883553012
Used
Paperback
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
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Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR013697031
Quantity: 1 available
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Continuous Improvement Tools: A Practical Guide to Achieve Quality Results (Volume 2)
Published by
Practical Learning Press, A Division of Richard Chang Associaters, Inc., 1993
ISBN 10: 1883553016
ISBN 13: 9781883553012
Used
Softcover
Seller: SecondSale, Montgomery, IL, U.S.A.
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Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00043207265
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Continuous Improvement Tools: A Practical Guide to Achieve Quality Results (Volume 2)
Published by
Practical Learning Press, A Division of Richard Chang Associaters, Inc., 1993
ISBN 10: 1883553016
ISBN 13: 9781883553012
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Paperback. Condition: New. In shrink wrap. Looks like an interesting title! Seller Inventory # Q-1883553016
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Continuous Improvement Tools: A Practical Guide to Achieve Quality Results (Volume 2)
Published by
Practical Learning Press, A Divi, 1993
ISBN 10: 1883553016
ISBN 13: 9781883553012
Used
paperback
Seller: HPB-Ruby, Dallas, TX, U.S.A.
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paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_439930108
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