Practical Tools for Continuous Improvement: Problem-Solving Tools & Planning: 2 - Softcover

Graham, Jackie; Cleary, Michael J.

 
9781882683062: Practical Tools for Continuous Improvement: Problem-Solving Tools & Planning: 2

Synopsis

Volume 2 Problem solving and planning tools Part 1: Practical tools for problem solving This part looks at tools that define, analyze, and resolve issues. They utilize peoples knowledge, ideas, and experience. The tools in this part are flow charts, brainstorming, cause-and-effect diagrams, nominal group technique, and force field analysis. Part 2: Practical tools for planning This part covers the tools for planning that make change manageable, understandable, controlled, and timely. The tools are flexible; they can be used for both strategic planning, and implementing change/improvement. The tools in this part are affinity diagram, relations diagram, systematic diagram, process decision program chart, arrow diagram, matrix, and matrix data analysis.

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