Analysis for Improving Performance: Tools for Diagnosing Organizations and Documenting Workplace Expertise - Hardcover

Swanson, Richard A.

 
9781881052487: Analysis for Improving Performance: Tools for Diagnosing Organizations and Documenting Workplace Expertise

Synopsis

The fundamental premise of Analysis for Improving Performance is that systematic and thorough organizational performance diagnosis and documentation of workplace expertise provide the true basis for improving performance at the organizational, process, team, and worker levels. This is a book about mastering performance improvement and the work, not mastering the worker.

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Review

"Without thorough analysis, workplace performance efforts will most certainly fall short of the organization's intentions and needs. Swanson's methodology hits the mark in providing an insightful view and practical tools for performance and work analysis."
-- Kent Dubbe, Manager of Organization Development and Training, 3M Corporation

"Analysis for Improving Performance delivers on its title. We used the diagnosis and documentation tools presented in the book, and the results more than met our expectations. Even after the original need was met, we continued to use them as a means of improving performance."
-- Dan Thorton, CEO and President, Scoville Press

From the Publisher

This book has won book-of-the-year awards from both the "International
Society for Performance Improvement" and the "Society for Human Resource
Management"

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