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Putting Total Quality Management to Work: What TQM Means, How to Use it and How to Sustain it Over the Long Run - Hardcover
Synopsis
Total quality management (TQM) has become a hot topic in the business world with most major companies establishing TQM programmes. This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organisations. The authors provide an overview and history of the major approaches to quality management. The present the contributions of the movement's founders, including Deming, Juran, Ishikawa, and Feigenbaum, and explain how their approaches differ. In a succinct fashion, they: define the checkpoints of the quality management process; describe new and traditional tools of TQM; show how the entire process is rooted in the culture of an organisation; and explain how to create and lead a TQM culture.
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Putting Total Quality Management to Work: What TQM Means, How to Use It, and How to Sustain It Over the Long Run
Seller: Half Price Books Inc., Dallas, TX, U.S.A.
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hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_451547003
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Putting Total Quality Management to Work: What TQM Means, How to Use It, and How to Sustain It Over the Long Run
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
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hardcover. Condition: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. Seller Inventory # mon0003421978
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Putting total quality management to work: What TQM means, how to use it, & how to sustain it over the long run
Seller: The Book Spot, Sioux Falls, MN, U.S.A.
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Hardcover. Condition: New. Seller Inventory # Abebooks456192