Business Process Change: Reengineering Concepts, Methods and Technologies - Hardcover

Kettinger, William; Grover, Varun

 
9781878289292: Business Process Change: Reengineering Concepts, Methods and Technologies

Synopsis

Provides coverage of the organisational, managerial and technical concepts related to business process change. Practitioners and scholars of business process reengineering outline BPR methods, techniques and tools and the role that information technology plays as a strategic enabler of BPR.

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