Mentoring and coaching is the ultimate South African handbook for becoming a world-class mentor and coach. Firmly rooted in the South African context, it provides tried, tested and benchmarked guidelines for managers, team leaders, facilitators, mentors or coaches who are required to do some form of mentoring and coaching as part of their jobs. The practical approach consisting of checklists and tools will guide you through the implementation of mentoring and coaching in the workplace, with specific reference to the dynamics of the SA working environment. The guidelines are based on the authors' international benchmarking visits as well as their own experience at South African organisations. An overview of the various mentoring and coaching options allows you to select the most appropriate option to suit your specific needs. Supported by local case studies, the title also introduces you to co-active coaching, reverse mentoring, multiple mentoring, electronic-supported mentoring and the use of mentoring and coaching as empowerment tools.Includes case studies, examples, checklists, evaluation, agreement and self-assessment forms, role-plays, plans and toolboxes to help you to: assess your organisation's mentoring programme, your mentoring and coaching potential, the talents of mentees, as well as the readiness of your organisation for mentoring and coaching; deal with the pitfalls of mentoring and the management of diversity in the mentor-mentee relationship; draw up a mentoring agreement, a development plan for a mentee, and a mentee performance self-assessment form; adapt your current coaching practices to the national unit standard.
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