Partner Relationship Management PRM A Complete Guide - Softcover

The Art Of Service - Partner Relationship Management PRM Publishing

Softcover

ISBN 10: 1867439840 ISBN 13: 9781867439844

Publisher: 5STARCooks, 2020

Synopsis

Partner Relationship Management is the critical engine that drives revenue growth and market reach for today's ecosystem-focused enterprises. Many organizations struggle to align channel partners, measure joint performance, and sustain collaborative value, often because they lack a systematic way to diagnose strengths and gaps across the entire partner lifecycle.

This book delivers a structured Self-Assessment methodology built around the RDMAICS framework - Recognize, Define, Measure, Analyze, Improve, Control, Sustain. Across seven criteria, hundreds of Partner Relationship Management-specific questions guide the reader to score each item on a five-point scale. The scores generate a radar-chart Scorecard that instantly visualizes which PRM domains require attention, enabling even newcomers to quickly benchmark their organization's partner program maturity.

Included Professional Toolkit (30+ Deliverables): Upon purchase, a fresh, up-to-date toolkit is generated and emailed to the buyer. It is organized into ten logical sections - Getting Started, Assessment and Planning, Models and Frameworks, Processes and Handoffs, Operations and Execution, Performance and KPIs, Quality and Compliance, Sustainment and Support, Advanced Topics, and Reference. Every deliverable is crafted specifically for Partner Relationship Management, not a generic template library. Formats include Excel workbooks for data collection, PDF guides for step-by-step execution, and markdown runbooks for quick reference. The toolkit is ready to deploy immediately, accelerating implementation and alignment efforts.

Every purchase also includes Lifetime Updates. As Partner Relationship Management practices evolve and new standards emerge, the publisher delivers refreshed content and revised toolkit assets at no additional cost, ensuring the buyer always has current guidance and best-in-class tools.

This guide is ideal for partner program managers, channel sales directors, and business development leaders who need a practical, data-driven approach to evaluate and improve their partner ecosystems. For example, a channel sales director preparing a quarterly partner performance review can use the assessment to pinpoint weak points, then apply the toolkit's KPI templates to set measurable improvement targets.

Developed by The Art of Service, business process architects serving over 100,000 professionals across 160 countries since 2000. Each book and accompanying toolkit draws on 25 years of operational excellence research and a continuously updated knowledge base that spans hundreds of industry frameworks.

Edition details

• Publisher: 5STARCooks
• Publication date: 2020
• Language: English
• ISBN 10: 1867439840
• ISBN 13: 9781867439844
• Binding: Paperback
• Number of pages: 317