Problem Solving and Decision Making: Hard, Soft and Creative Approaches - Softcover

Hicks, Michael J.

 
9781861526175: Problem Solving and Decision Making: Hard, Soft and Creative Approaches
Softcover
ISBN 10: 1861526172 ISBN 13: 9781861526175
Publisher: Cengage Learning, 2004

Synopsis

Change and uncertainty have become an inevitable part of life, the world is more turbulent than it used to be, and is susceptible to rapid and often unpredictable change, creating the need for more creative problem solving than ever in order to survive in these conditions. In this new edition Mick Hicks addresses the need for a new range of problem solving and decision making strategies for dealing with the problems of the modern business environment. He identifies that there is no one problem solving process or technique that is universally applicable to all the types of problem situation, and presents the processes which have had the most impact on improving our problem solving abilities, provides detailed background information about them (including illustrative case studies) to give a practical guide for their use and shows how the different approaches complement each other, thus providing a complete problem solving system to tackle almost all types of problem situation.

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Product Description

Discarded library book. Library stamps are on front and back pages. No profit is made: Price is to cover delivery and fees charged by Amazon.

Review

Chapter 1: What constitutes a problem Chapter 2: How to go about tackling a problem Chapter 3: Creative abilities Chapter 4: Before problem solving Chapter 5: Data gathering Chapter 6: Problem identification Chapter 7: Ideation Chapter 8: Problem resolution Chapter 9: Solution implementation and change management Chapter 10: The Creative Problem Solving Process (Synectics) Chapter 11: Soft Systems Approach (SSM) Chapter 12: Integration of Synectics and SSM Chapter 13: The dynamics of group problem solving Chapter 14: Creativity and related topics Chapter 15: Software and problem solving Chapter 16: Information Sources References Index

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Publisher
Cengage Learning
Publication date
2004
Language
English
ISBN 10 
1861526172
ISBN 13 
9781861526175
Binding
Paperback
Edition number
2
Number of pages
448