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Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life - Softcover
Synopsis
This third edition of a best-seller will make you view your organisation and customers in a new light. It shows beyond doubt that exceptional customer service can help any company to beat its competitors. In this revised edition - which includes a new chapter on e-service - Chris Daffy provides practical advice and real-world examples from Europe, the US and elsewhere on service strategies and techniques that will make you "famous for service"!
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Product Description
Rare book
Synopsis
Using simple language, real-life examples, graphs and checklists, this book explains how to view your organization and customers in a new light and deliver the exceptional customer service you need in order to differentiate your business from those of your competitors. In this revised edition - which includes a new chapter on e-service - Chris Daffy provides practical advice and examples from Europe, the US and elsewhere on service strategies and techniques to make you famous for your service.
"About this title" may belong to another edition of this title.
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Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life
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Paperback. Condition: Very Good. Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9781860761645
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Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life
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Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001862003
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Once a Customer, Always a Customer : How to Deliver Customer Service That Creates Customers for Life
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Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # GRP17172745
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Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life
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Oak Tree Press 18/03/2011, 2011
ISBN 10: 186076164X
ISBN 13: 9781860761645
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Paperback. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9781860761645
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Once a Customer, Always a Customer
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Condition: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. Seller Inventory # Z1-G-036-02330
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Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for life
Seller: Anybook.com, Lincoln, United Kingdom
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Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Book contains pencil markings In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,600grams, ISBN:9781860761645. Seller Inventory # 9563256
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Once a Customer, Always a Customer
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ONCE A CUSTOMER, ALWAYS A CUSTOM
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.
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Condition: New. New. In shrink wrap. Looks like an interesting title! 0.97. Seller Inventory # Q-186076164X