More Responsive Public Services?: A Guide to Commissioning Migrant and Refugee Community Organisations - Softcover

Perry, John; El-Hassan, Azim

Softcover

ISBN 10: 1859356257 ISBN 13: 9781859356258

Publisher: Joseph Rowntree Foundation, 2008

Synopsis

This is a practical guide to commissioning migrant and refugee community organisations (MRCOs) to deliver public services. Refugee and migrant communities are often on the margins of public services, yet many migrant or refugee-led community organisations are already delivering services in culturally-sensitive ways. This guide is divided into two practical parts. Part one looks at the commissioning process and why it should include bodies like MRCOs, what MRCOs are and what they can offer to commissioners of public services. Part two looks at potential commissioning opportunities for MRCOs in service areas such as: accommodation; health care; legal advice services; helping young people through Connexions; English language training; and, job-related training.The guide is aimed at service providers, including local bodies such as councils and Primary Care Trusts, and national bodies such as Jobcentre Plus, Connexions and the Learning and Skills Council. It will be of interest to those engaged in public service commissioning, migrant and refugee organisations and the bodies that support them.

Edition details

• Publisher: Joseph Rowntree Foundation
• Publication date: 2008
• Language: English
• ISBN 10: 1859356257
• ISBN 13: 9781859356258
• Binding: Paperback
• Number of pages: 176