Because they work closely with users of care services, frontline care staff are in a position to deliver person-centred care. However, existing management systems often prevent frontline care workers from doing this. "Promoting Person-Centred Care at the Frontline" identifies some of the barriers to working in a person-centred way and suggests how these might be overcome. To date, there has been little previous research on the role performed by frontline workers in the delivery of person centred support and this study fills a valuable gap in the knowledge by drawing together available evidence on the subject. The report also provides an opportunity to review the available evidence on this subject - drawing on previously published research from a range of subjects - and offers suggestions for future policy, practice and research activities to help fill the gap and add to the available knowledge.
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Dr Anthea Innes is Course Director of MSc Dementia Studies at the University of Stirling. Her research interests focus on health and social care for older people, including people with dementia. Dr Innes has authored a number of publications concerned with dementia and dementia care. Dr Suzi Macpherson is a Lecturer in Social Policy at the University of Stirling. Her research interests focus on disability and social inclusion, promoting a social model perspective to support disabled people's inclusion. Dr Louise McCabe is a Lecturer in Dementia Studies in the Department of Applied Social Science at the University of Stirling. Her research interests include social policy, health and social care practice and services for older people and people with dementia.
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