Managing the Message: A Tool Kit for Communicators - Softcover

Lilley, Roy C.; Bowden, Geoffrey

 
9781857754124: Managing the Message: A Tool Kit for Communicators

Synopsis

The health service is under intense press and public scrutiny and anyone with clinical or administrative responsibility should be a confident and effective communicator. Written in everyday language this book cuts out the hype associated with the world of communications to provide a practical approach to communicating effectively with the media staff patients and other key stakeholders. With thought-provoking information and a wealth of practical exercises hazard warnings and top tips Managing the Message inspires and enables readers to ensure their organisation's messages are heard and understood clearly. It covers everything from newsletters and noticeboards to PowerPoint demonstrations and the Internet. Communications is at the very heart of human relations and corporate success. Whether you are responsible for communications in a large hospital a primary care group or a local community service this book will help you make sure you manage your messages and make them work for you.

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From the Author

This book is a practical guide to communications
This book is a practical guide to communications written with the NHS and the public sector in mind. It has hints, tips, check-lists and hazard warnings. How-to-do-it, how-to-improve-it. Not to be missed

Synopsis

Those involved in all aspects of communication throughout the NHS, including doctors, nurses and managers in all settings, will find straightforward, clear advice in this interactive handbook.

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