For medical students, junior hospital staff, GPs and consultants alike, this handbook sets out to improve their skills in communicating effectively with patients. Areas covered include: how doctors talk to patients and why; breaking bad news; and useful strategies and skills.
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An excellent blend of theory and practice which should be read by every doctor --Clinician in Management
A must for every doctor --Family Practice
'Discussions, shared understanding, two way communication and agreements hardly ever occurred. Now I make it a point to treat my patients with respect and have a shared understanding with them. This has greatly improved both doctor and patient satisfaction and cooperation...Your book has not just made me a better doctor, it has made me a better person.' --Dr. Rucha Dalvi, Mumbai, India
Former Convenor, Panel of Examiners, Royal College of General Practitioners
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