Exceeding Customer Expectations: Find out what your customers want - and give them even more (Pathways) - Softcover
Synopsis
Provides a practical and workable method for instituting long-term exceptional customer care. The book provides a definition of what constitutes customer service and gives a method which applies to situations of all sizes and types, from retail and hi tech to non-profit-making organizations.
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Exceeding Customer Expectations : Find Out What Your Customers Want - And Give Them Even More
Published by
Midpoint Trade Books, Incorporated, 2000
ISBN 10: 185703564X
ISBN 13: 9781857035643
Used
Softcover
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 57110046-20
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Exceeding Customer Expectations: Find out what your customers want - and give them even more (How to Books (Midpoint))
Seller: medimops, Berlin, Germany
Seller rating 5 out of 5 stars
Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. Seller Inventory # M0185703564X-G
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Exceeding Customer Expectations: Find Out What Your Customers Want - and Give Them Even More (Pathways)
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,450grams, ISBN:9781857035643. Seller Inventory # 9173555
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Exceeding Customer Expectations: Find Out What Your Customers Want - and Give Them Even More (How to Books (Midpoint))
Seller: Revaluation Books, Exeter, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Brand New. 208 pages. 9.50x6.00x0.75 inches. In Stock. Seller Inventory # zk185703564X
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