Delivering Customer Service: A Practical Guide to Managing Successful Customer Relationships (Business Basics) - Softcover
Synopsis
2nd revised edition explains how to maintain reliable customer service, deliver positive working relationships, solve problems and initiate and evaluate changes on a customer's behalf. Examples and case studies throughout. Also covers criteria for NVQ levels 2 and 3.
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Delivering Customer Service: A Practical Guide to Managing Successful Customer Relationships (Business Basics)
Published by
How To Books Ltd 01/06/1997, 1997
ISBN 10: 185703354X
ISBN 13: 9781857033540
Used
Softcover
Seller: AwesomeBooks, Wallingford, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9781857033540
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Delivering Customer Service: A Practical Guide to Managing Successful Customer Relationships (Business Basics)
Published by
How To Books Ltd 01/06/1997, 1997
ISBN 10: 185703354X
ISBN 13: 9781857033540
Used
Softcover
Seller: Bahamut Media, Reading, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9781857033540
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Delivering Customer Service: A Practical Guide to Managing Successful Custome.
Seller: madelyns books, Suffolk, United Kingdom
Seller rating 4 out of 5 stars
Condition: Used: Like New. like new condition. unused. sent next working day from the u/k 0.0. Seller Inventory # 0312IOHOFEM