Infrastructure is here defined as a "set of installations operated and managed to support a set of operations to meet the needs of users". Applying this concept to Information Technology, IT infrastructure can be described as a set of hardware/software/networks and associated resources operated and managed to support the applications needed by IT users. In this book, the author explores various aspects of IT infrastructure, seeking to develop an understanding of how it can be operated most effectively. The infrastructure mission is stated as "to deliver and support information technology services to meet user needs".
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