Items related to Competitive Customer Care: A Guide to Keeping Customers

Competitive Customer Care: A Guide to Keeping Customers - Softcover

Stone, Merlin; Young, Laurie

 
9781855240520: Competitive Customer Care: A Guide to Keeping Customers

Synopsis

Hard to Find book

"synopsis" may belong to another edition of this title.

Synopsis

A guide to improving customer care at all levels within an organization. It is targeted at all organizations which deal with customers, such as hotels, local authorities, and consumer services, and is illustrated throughout with cases and examples drawn from all sectors.

"About this title" may belong to another edition of this title.