The concept of the 'internal consultant' is now gaining considerable ground as managers in support functions seek to redefine their role and effectiveness. The emphasis that it places on moving from a 'colleague' to a 'client' perspective within the business can bring major benefits to both adviser and organisation.
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"...in any corporate advisory role, the skills outlined in this book can increase your influence and impact." -- Gordon Downey, Senior Manager HR Internal Consultancy - Lloyds TSB
"A highly valuable guide to the world of internal consulting...filled with excellent advice, tips and real experience." -- Bie de Graeve, Director MBA Programs, Tias Business School, Tilburg University, The Netherlands
"A mind-opening book that every 'support' manager should read and take to heart." -- Professional manager, Magazine of the Chartered Management Institute
... a practical understanding of the skills required to become a high-performance internal consultant, whatever your own area of expertise. It will help you:
- develop stronger, more productive working relationships with internal clients
- secure greater internal client commitment to initiatives and change projects
- work effectively in a less formal and hierarchical way on projects and initiatives
- market your services and build powerful internal networks
- enhance yoru own worth and value to the organisation
Who should read this book?
All managers working in support functions, such as HR, audit, training, personnel and IT, as well as areas such as finance and marketing.
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