A guide to 47 key frameworks and tools for managers. The text includes coverage of: business strategy, evaluation and decision-making; bench-marking, Total Quality Management and business process re-engineering; managing time and stress; managing people and performance; managing change; marketing; finance; and "outside the box" thinking.
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Sultan Kermally is a 'Chartered Marketer' and Fellow of the Chartered Institute of Marketing. He has degrees in Economics, Sociology and Law and Diplomas in Marketing and Finance and Accounting.
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