Most people find themselves undertaking some form of negotiation every day of their lives, although often they do not recognise that this is what they are doing because they think negotiating is a skill which is only used by those making multi million deals.
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Kate Keenan is a Chartered Occupational Psychologist with degrees in affiliated subjects (B.Sc., M.Phil.) and a number of qualifications in others.
She founded Keenan Research, an industrial psychology consultancy, in 1978. The work of the consultancy is fundamentally concerned with helping people to achieve their potential and make a better job of their management.
By devising work programmes for companies she enables them to target and remedy their managerial problems - from personnel selection and individual assessment to team building and attitude surveys. She believes in giving priority to training the managers to institute their own programmes, so that their company resources are developed and expanded.
Kate Keenan enters negotiations knowing precisely what she wants, and with a pretty good idea of what others want. However, she finds that because she is in the business of helping other people to get what thay want, she has difficulty in preventing herself becoming more involved in seeking the best possible deal for their requirements than for her own.
These guides are designed to meet the needs of all those in business - from entrepreneurs to doctors and supermarket supervisors - who want to improve their performance managing their own concerns or the needs of an organization, but who have recieved no formal training in management. The book offers guidance on specific topics to help individuals to perform their jobs more effectively. It takes the mystery out of being "in charge" and makes the job of managing more enjoyable and fun. It points out the difficulties and offers practical advice on how to do better at: managing more effectively; communicating clearly; delegating appropriately; selecting the right people to work with; understanding behaviour; helping others to solve their problems and realize their potential. This guide focuses on business negotiating.
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