Implementing Successful Credit Control - Softcover

Dixie, Alan

Softcover

ISBN 10: 1852523980 ISBN 13: 9781852523985

Publisher: Management Books 2000 Ltd, 2002

Synopsis

Managers in every business know the importance of collecting debts. This up-to-date guide shows how to do it quickly, efficiently and, wherever possible, with the minimum amount of fuss. It contains detailed practical guidance on all aspects of collection from initial procedures set-up through to legal remedies in the event of default. Sample letters and telephone scripts are also included. The book also contains a CD-ROM with effective and practical systems for controlling and pursuing debts, designed and compiled by leading practitioners in the field. It also contains listings of companies and a facility for regular updates and searches. Areas covered in the book include: the psychology of credit control credit checking procedures; collection procedures and how to overcome excuses and negotiate payments; collection agencies and solicitors; suing through the High and County courts; and factoring alternatives.

About this title

Review

Alan Dixie has successfully managed, in most succinct fashion, to create a 'How to' work which covers the broad canvas of credit management. His book deserves a permanent corner on the desk of Credit Managers.A" Terry Robinson FICM, V ice President, Institute of Credit Management A very readable book packed with excellent advice. Credit control trainees will benefit greatly from reading it and even the most experienced controllers will learn some useful tips. Also highly recommended to Small Business Proprietors.A" Charles Woodward, Lloyds TSB Group The 'credit control' book of the year. Well written and full of useful advice. A refreshingly up-to-date approach.A" Brendan Glover, Managing Director, Inter-credit International Ltd

From the Author

Author Review
Implementing Successful Credit Control is aimed at anyone who has a debt to collect, from the complete beginner to the more experienced credit manager. It covers such topics as The psychology of Credit Control, Credit Checking Procedures, Collection Procedures by Phone & Letter, How To Overcome Excuses & Negotiate Payment, The Use of Collection Agencies & Solicitors, Recovering Your Money Through The Courts, Factoring Alternatives.

If you want to know how to collect your debt without upsetting your valued customers, then this is definitely the book for you. I know you would expect me to say that, therefore so that you can judge how honest I am, I have listed below some independent reviews for your perusal. I hope you take the plunge and buy a copy of this book today, so that you and your company can enjoy the prosperity you deserve.

"A very readable book packed with excellent advice. Credit control trainees will benefit greatly from reading it and even the most experienced controllers will learn some useful tips. Also highly recommended to Small Business Proprietors." Charles Woodward, Lloyds TSB Group

"The credit control book of the year. Well written and full of useful advice. A refreshingly up-to-date approach." Brendan Glover Managing Director Inter-Credit International

Alan Dixie has successfully managed, in a most succinct fashion, to create a "How to" work which covers the broad canvas of credit management. His book deserves a permanent corner on the desk of credit managers. Terri Robinson FICM. Vice President Institute of Credit Management.

Edition details

• Publisher: Management Books 2000 Ltd
• Publication date: 2002
• Language: English
• ISBN 10: 1852523980
• ISBN 13: 9781852523985
• Binding: Paperback
• Edition number: 2
• Number of pages: 180