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Synopsis
Whether you are the owner of your own small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book aims to show you how to improve your profits and productivity, following the principles of the Deming management method. Dr. W. Edwards Deming, a statistician and management consultant, proposes a thorough reformation of the way managers manage. Change, Dr Deming believes, starts at the top with an informed, quality-conscious management. The book includes advice on how to achieve that level of management expertise in the author's analysis of Dr Deming's 14 points for managers and his deadly diseases of mangagement.
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Review
"I''m proud to say I''m a Deming disciple, and we at Ford are committed to his operating principles, particularlly the ethic of continuous improvement and and the involvement of all employees."
-- Donald E. Petersen, Chairman of the Board (retired), Ford Motor Company
"W. Edwards Deming is to management what Benjamin Franklin was to the Republican conscience -- a guide, a prophet, an instigator. Here in one book is an incisive summary of his wisdom."
-- Robert Reich, former Secretary of Labor
"I'm proud to say I'm a Deming disciple, and we at Ford are committed to his operating principles, particularlly the ethic of continuous improvement and and the involvement of all employees."
-- Donald E. Petersen, Chairman of the Board (retired), Ford Motor Company
"W. Edwards Deming is to management what Benjamin Franklin was to the Republican conscience -- a guide, a prophet, an instigator. Here in one book is an incisive summary of his wisdom."
-- Robert Reich, former Secretary of Labor
About the Author
Mary Walton worked as a journalist for the Philadelphia Inquirer for more than 22 years. She has also written for the New York Times, the Washington Post, Harper's Magazine, and other publications. Walton lives in Philadelphia, Pennsylvania.
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