Items related to A Practical Guide to Working with Reluctant Clients...

A Practical Guide to Working with Reluctant Clients in Health and Social Care - Softcover

Maggie Kindred

 
9781849051026: A Practical Guide to Working with Reluctant Clients in Health and Social Care

Synopsis

Practitioners in health and social care are often required to work with clients who do not want to work with them, and these 'reluctant' clients can often be the most challenging, but most rewarding, to work with. This is a practical, jargon-free book covering all the issues that practitioners are likely to encounter in the course of working with reluctant clients. The emphasis is on making theory easy to use, and the book promotes an easily digestible and lively approach to learning. Activities to work through are included at the end of each topic and illustrations feature throughout. The topics covered include staying safe, verbal and non-verbal communication, making initial contact with a client, crisis situations, recording, and how to end work with a client. This will be an essential book for students, practitioners, voluntary sector workers and trainers in the social care and social work fields.

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About the Author

Maggie Kindred is a retired qualified social worker and practice teacher with many years of experience, including several years as social worker and team manager for Westminster Social Services (as Maggie Cook). Her particular interests lie in groupwork, communication skills and teamwork, and she has written several publications in these areas.

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