Organisational innovation in health services: Lessons from the NHS treatment centres - Softcover

John Gabbay; Andree Le May; Catherine Pope; Glenn Robert

Softcover

ISBN 10: 1847424783 ISBN 13: 9781847424785

Publisher: Policy Press, 2011

Synopsis

Amid a welter of simultaneous policy initiatives, treatment centres were a top-down NHS innovation that became subverted into a multiplicity of solutions to different local problems. This highly readable account of how and why they evolved with completely unforeseen results reveals clear, practical lessons based on case-study research involving over 200 interviews. The analysis makes salutary reading for all policy makers, managers and clinicians undertaking organizational innovations in health services.

About this title

About the Author

The authors are a multidisciplinary team of senior and internationally recognized researchers from the Universities of London and Southampton. John Gabbay researches into the way that knowledge enters policy and practice in organisations. Andree le May is renowned for her work on knowledge in practice. Catherine Pope is a distinguished qualitative methodologist with long experience in ethnographic research in healthcare. Glenn Robert specialises in organisational studies on quality and service improvement and large-scale change in health care. Paul Bate is a leading authority on organisational development and change management including health care in the UK and USA. Mary Ann Elston is a well-known researcher and teacher in medical sociology.

Edition details

• Publisher: Policy Press
• Publication date: 2011
• Language: English
• ISBN 10: 1847424783
• ISBN 13: 9781847424785
• Binding: Paperback
• Number of pages: 184