Implementing Quality: A Practical Guide to Tools and Techniques - Softcover

Basu, Ron

Softcover

ISBN 10: 1844800571 ISBN 13: 9781844800575

Publisher: Cengage Learning, 2004

Synopsis

Implementing Quality provides readers with the basics of how to manage for consistently high quality and gives good coverage of both simple tools and advanced techniques which can be used in all businesses. Most books on managing quality focus on concepts and strategy rather than how to make it happen, but this text gives guidance on how to use these tools for different situations such as new start-up companies, stalled projects and the constant achievement of high quality in well-established quality regimes. Implementing Quality also covers Six Sigma, a measure of quality that strives for near perfection, in detail. This comprehensive, user-friendly and hands on book is a single source of reference of tools and techniques for all practitioners and students of operational excellence.

About this title

Synopsis

Quality Management has spawned a host of trendy concepts and buzzwords (e.g. TOM; JIT; Six Sigma) each promising panaceas for operations management. Each is notorious for superficial articles in glossy management magazines combined with a lack of rogorous or in depth support. The main selling point is suggested by the sub title: its focuses on actual implementation - instead of management consultant speak and offers down to earth explanations of the management of quality in the real world. The treatment is hard-headed and engaged with the nitty-gritty.

Edition details

• Publisher: Cengage Learning
• Publication date: 2004
• Language: English
• ISBN 10: 1844800571
• ISBN 13: 9781844800575
• Binding: Paperback
• Number of pages: 336