Reducing Risk in Health and Social Care: Towards Outstanding Teams and Services - Softcover

Terri Salt

 
9781803883076: Reducing Risk in Health and Social Care: Towards Outstanding Teams and Services

Synopsis

Regulation of health and social care services is moving towards more risk-based inspections that focus on safety of services. Written by a senior CQC inspector, Reducing Risk in Health and Social Care explores what a culture of safety looks like, why it matters and how to achieve it.

The book takes a close-up look at the ‘are they safe?’ aspect of assessment, showing that exceptional safety is about the consistent and effective identification and mitigation of everyday risks for the service type - and encompassing the new 'quality statements’ approach. Drawing on her extensive experience, Terri Salt sets readers on the path towards excellence by sharing best practice examples of what works in other services, and key aspects of the CQC published guidance.

The Towards Outstanding series offers essential resources for health and social care services regulated by the Care Quality Commission (CQC), built around the ‘five key questions’ that inspectors use (are services safe, effective, caring, responsive and well-led?).

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About the Author

TERRI SALT is Inspection Manager for the Care Quality Commission (CQC), and until recently was Head of Hospital Inspection for North London. She is among the most experienced regulators of health and social care in England. She is a registered adult and sick children's nurse and coach, with postgraduate qualifications in public sector leadership, adult education, and healthcare, and is a regular contributor to The British Journal of Nursing. She is the Founder and Director of Towards Outstanding, which offers education and support to health and social care providers and staff wanting to use reflective practice to improve the care and treatment people receive.

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