If you answered yes to at least one of the questions above, then this guide is specifically written to cater to your needs.
Both in the business and in the private world, a good first impression and the ability to hold small-talk is crucial and can provide you with a significant advantage over people who are less able.
The reason why the first impression is so powerful is that the human brain judges information sequentially, according to Arthur Dobrin, a researcher in the science of first impressions.
"The exaggerated impact of first impressions is related to the halo effect," he explains scientifically, "that phenomenon whereby the perception of positive qualities in one thing or part gives rise to the perception of similar qualities in related things or in the whole.”
The same thing is not only true about the familiar first impression, but also the ability to start a lighthearted conversation in private or at work, deal with difficult situations and to stay calm in stressful environments.
If you ever wanted to discuss some challenges with a customer, tell a hard-working employee that he's simply not meeting expectations or perhaps tell your adult child that you see problems ahead, you probably intuitively understand the tremendous value of conversational skills.
In “Conversation Skills Secrets” you’ll discover:
…and much, much more!
Even if you feel that you currently completely lack the interpersonal skills to deal with tense and difficult situations or defuse a hot conversation, the extensive research that went into this guide and the practical applications and exercises will develop and cultivate your ability to master any hurdle in a relationship with your family, friends, your spouse or the boss.
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