Technology failures, data loss, issues with providers of outsourced services, misconduct and mis-selling are just some of the top risks that keep financial firms up at night. In this context effective operational risk management is, simply, a commercial necessity.
The management of operational risk, defined by the Basel Accord as arising from failures of processes, people, systems or external events, has developed considerably since its early years. Continued regulatory focus and catastrophic industry events have led to operational risk becoming a crucial topic on senior management's agenda. This book is a practical guide for practitioners which focuses on how to establish effective solutions and avoid common pitfalls.
Filled with frameworks, examples and diagrams, this book offers clear advice on key practices including conducting risk assessments, assessing change initiatives, designing key risk indicators, establishing scenario analysis, drafting appetite statements and carrying out risk reporting. Operational Risk Management in Financial Services also features results from polls taken by risk practitioners which provide a snapshot of current practices and allow the reader to benchmark themselves against other firms. This is the essential guide for professionals looking to derive value out of operational risk management, rather than applying a compliance 'tick box' approach.
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Elena Pykhova is an award-winning risk expert, author, international trainer and educator. She is founder of boutique risk management consultancy The OpRisk Company, which specializes in board - and executive - level advice on effective risk management practices. She runs public and in-house training courses in the UK and internationally for world-leading organizations such as the Euronext Academy. She is founder of a think tank, Best Practice Operational Risk Forum, former Chair of the Operational Risk Expert Panel for the Association of Foreign Banks, and Director for Education at the Institute of Operational Risk.
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