Six Sigma Applications in Library and Information Science - Hardcover

 
9781781634707: Six Sigma Applications in Library and Information Science

Synopsis

The sole objective of any library is to make all possible efforts to achieve its goals and objec- tives by catering to all the needs of the users. The concept of Six Sigma is to eliminate de- fects and can be applied in the library science field to maximize the users' satisfaction by eliminating their complaints and problems. The primary factor in the successful imple- mentation of a Six Sigma project is to have all the necessary resources and the support and leadership of the top management. The book will be a valuable addition to any library, pro- viding insight on Six Sigma.

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