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Synopsis
Do your disagreements always escalate into rows? Do you have to deal with an angry spouse, a difficult teenager, unfocused colleagues or a stressed boss?
In this uniquely practical guide to good conversation, communications expert Rob Kendall draws on 20 years plus of study and coaching experience to reveal:
- How survival instincts take over and derail conversations at the worst moments
- How to avoid conversations escalating into destructive arguments
- How to prepare for and conduct challenging conversations
- How to avoid defensiveness and emotional lockdown
- How to read the warning signals that a conversation is going off-track
"synopsis" may belong to another edition of this title.
About the Author
Rob Kendal has worked with over 70 organisations, including the 2012 London Olympics, Virgin and BBC Worldwide, teaching conversation skills to business leaders, sports professionals, teenagers and many others. www.conversationexpert.com
"About this title" may belong to another edition of this title.
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Blamestorming: Why Conversations Go Wrong and How to Fix Them
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paperback. Condition: Very Good. Blamestorming: Why Conversations Go Wrong and How to Fix Them This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9781780286549
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Blamestorming : Why Conversations Go Wrong and How to Fix Them
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Blamestorming : Why Conversations Go Wrong and How to Fix Them
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paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9781780286549
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Blamestorming: Why conversations go wrong and how to fix them
Seller: Bill & Ben Books, Faringdon, United Kingdom
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Paperback. Condition: New. Do your disagreements always escalate into rows? Do you have to deal with an angry spouse, a difficult teenager, unfocused colleagues or a stressed boss? In this uniquely practical guide to good conversation, communications expert Rob Kendall draws on 20 years plus of study and coaching experience to reveal: How survival instincts take over and derail conversations at the worst moments How to avoid conversations escalating into destructive arguments How to prepare for and conduct challenging conversations How to avoid defensiveness and emotional lockdown How to read the warning signals that a conversation is going off-track This is the most accessible in-depth book about communication on the market, using case studies and and exceptionally clear page design to dissect examples of problematic conversations, as well as easy-to-absorb concepts such as the Bad Place and the Lock Down. Short digestible chapters look at all the conversational scenarios you will encounter, showing how to have rewarding interactions with everyone in your life - including your colleagues, boss, neighbours, parents and children. Through his coaching work, Rob has used the techniques in Blamestorming to help many thousands of people from all walks of life - now you too can benefit from his simple yet highly effective approach. Seller Inventory # 0051311
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