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Technical Training Management: Commercial skills aligned to the provision of successful training outcomes - Softcover

Cedma Europe

 
9781780174808: Technical Training Management: Commercial skills aligned to the provision of successful training outcomes
Softcover
ISBN 10: 1780174802 ISBN 13: 9781780174808
Publisher: BCS, The Chartered Institute for IT, 2019

Synopsis

With technical skills in ever increasing demand and software updates coming thick and fast, the need for technical training is rising rapidly. To be successful in the provision of technical training in IT requires a solid commercial understanding of how to establish, develop, control and deliver results that provide the customer with an expected return on their IT investment and deliver strong shareholder value. This book provides you with this understanding, along with guidance on applying a strong execution plan to drive customer retention, grow the technical training business, and monitor progress for continual success.

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About the Author

CEdMA, the Computer Education Management Association, is a leading membership organization for training executives, managers, and professionals on a management path in technology companies. CEdMA's mission is to align education services with corporate objectives by driving customer success and adoption in a fiscally responsible way, while providing outstanding value to members.

"About this title" may belong to another edition of this title.

Publisher
BCS, The Chartered Institute for IT
Publication date
2019
Language
English
ISBN 10 
1780174802
ISBN 13 
9781780174808
Binding
Paperback
Number of pages
318