The single most important skill in management is learning to observe and become reflective. In this book, Christine Haskell pulls together common experiences where managers at all levels are likely to get stuck, organized against central emotional intelligence principles: self-awareness, self-regulation, empathy, motivation, and social skills.
Use the guide for in-the-moment advice and perspective, or as inspiration for reflection. Summarize valuable approaches in the back of the book to comprise your own development curriculum. Driving Results Through Others is a book that will find a home on any employee's short list of handy references.
The book includes:
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