The Secret Diary of a Mystery Shopper: True Customer Service Stories through the eyes of a Mystery Shopper: The Good, the Bad and the Exceptional - Softcover
Synopsis
I have the best job in the world... Wouldn't you love to get paid to shop?? Well maybe not everyone would but I have been very privileged to be a Mystery Shopper for the last 11 years and yes I have been paid to get massages, nails done, eat in restaurants and sleep in fabulous hotels but the best part was that I have been helping businesses master their service delivery, increase their employees' engagement and customer loyalty, win industry awards and grow their profitability. In this book, Claire Boscq-Scott, AKA the Busy Queen Bee, tells the tales of real-life Customer Service Stories, and learn how, through the eyes of someone else and setting up a Mystery Shopping programme, you could improve your employees' performances, deliver exceptional customer experiences and thrive in your business.
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About the Author
Want to know more about Claire Boscq-Scott, check out her website www.claireboscqscott.com
"About this title" may belong to another edition of this title.
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Kartoniert / Broschiert. Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Über den AutorWant to know more about Claire Boscq-Scott, check out her websitewww.claireboscqscott.comKlappentextrnrnI have the best job in the world. Wouldn t you love to get paid to shop??nWell maybe not ev. Seller Inventory # 448277591
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The Secret Diary of a Mystery Shopper : True Customer Service Stories through the eyes of a Mystery Shopper: The Good, the Bad and the Exceptional
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Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - I have the best job in the world. Wouldn't you love to get paid to shop Well maybe not everyone would but I have been very privileged to be a Mystery Shopper for the last 11 years and yes I have been paid to get massages, nails done, eat in restaurants and sleep in fabulous hotels but the best part was that I have been helping businesses master their service delivery, increase their employees' engagement and customer loyalty, win industry awards and grow their profitability.In this book, Claire Boscq-Scott, AKA the Busy Queen Bee, tells the tales of real-life Customer Service Stories, and learn how, through the eyes of someone else and setting up a Mystery Shopping programme, you could improve your employees' performances, deliver exceptional customer experiences and thrive in your business. Seller Inventory # 9781716632839
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The Secret Diary of a Mystery Shopper | True Customer Service Stories through the eyes of a Mystery Shopper: The Good, the Bad and the Exceptional
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Taschenbuch. Condition: Neu. The Secret Diary of a Mystery Shopper | True Customer Service Stories through the eyes of a Mystery Shopper: The Good, the Bad and the Exceptional | Claire Boscq-Scott | Taschenbuch | Kartoniert / Broschiert | Englisch | 2020 | [.] | EAN 9781716632839 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand. Seller Inventory # 119011027