Achieving the necessary standard of public administration requires reforms in many areas of policy and administration. When planned and implemented on a fragmented and ad hoc basis, reforms may not transform the governance system and overall functioning of public administration as expected. Achieving results requires the Government to steer and co-ordinate the implementation of an overall reform vision and prioritized objectives. This book is a critical appreciation of empirical research about public administration. It is a critique of the methods used in measurement practices, data collection, and confidence in findings.
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