Lean thinking involves more than just eliminating waste; through its five guiding principles―value, value chain, continuous flow, pull production, and perfection―its successful applications are commonly found in the manufacturing sector. Although its application and benefits to companies is no longer contested, it is rare to find works that consolidate applications of lean thinking in sectors that are unconventional, such as healthcare and government.
Cases on Lean Thinking Applications in Unconventional Systems allows readers to broaden their view on lean thinking applications and visualize insights for research. It presents case studies and applications of lean thinking within several different industries. Covering topics such as emergency care units, standardized work, and national humanization policy, this case book is an essential resource for engineers, hospital administrators, healthcare professionals, IT managers, government officials, students and faculty of higher education, researchers, and academicians.
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Eduardo Satolo is an Associate Professor in Faculty of Science and Engineering at São Paulo State University (UNESP), Tupã Campus, lecturing on Business Administration course and Agribussiness and Development Post Graduation Program. Post-Doctorate in Production Engineering from UFF (2018), doctor in Industrial Engineering from the Universidade Metodista de Piracicaba (UNIMEP). Has a master’s in Production Engineering from UNIMEP is a graduate in Production Engineering from UNIMEP.
Robisom Calado is an Adjunct Professor at the Department of Production Engineering, Universidade Federal Fluminense (UFF), Brazil. He has a postdoctoral degree in Lean Six Sigma and coordinates the LabDGE – Laboratory of Design Thinking, Management and Industrial Engineering at UFF. His current professional activity focuses on teaching and/or research in Industrial Engineering and Management Systems. He currently coordinates the Lean Healthcare Research Project and implementation in 100 Health Emergency Departments, with funding from the Brazilian Ministry of Health. He has over 150 publications and has had over 150 mentors. He has IFIP-APMS publications; IFAC Proceedings, International Journal of Lean Six Sigma and International Journal of Productivity and Performance Management.
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