Items related to Front Desk Management

Front Desk Management - Hardcover

 
9781635496642: Front Desk Management
Hardcover
ISBN 10: 1635496640 ISBN 13: 9781635496642
Publisher: Larsen and Keller Education, 2018

Synopsis

The front desk or reception desk of an organization is the first department that greets the customer. Front desk management involves record-keeping of clientele, intimating customers and business partners about commercial information, answering queries, etc. between clients and the organization, scheduling appointments, etc. Other daily tasks such as housekeeping management, reception of guests, recording couriers, etc. are also a part of managing the front desk. This book is a complete source of knowledge on the present status of this important field. Students interested in front desk management will benefit from this book.

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Publisher
Larsen and Keller Education
Publication date
2018
Language
English
ISBN 10 
1635496640
ISBN 13 
9781635496642
Binding
Hardcover
Number of pages
238
Editor
Hart Laura