The Truth about Scandal: The Everyday Guide to Navigating Business Crises - Hardcover

Delay, Melissa

Hardcover

ISBN 10: 1634891511 ISBN 13: 9781634891516

Publisher: Wise Ink, 2018

Synopsis

Once upon a time, business etiquette was important in advancing one's career. Colleagues were expected to speak eloquently, wait their turn, and offer genuine compliments. Today's workplace feels more like a battle being waged, full of nasty communication antics and underhanded scheming. If you're disheartened by all the on-the-job negativity you face every day, you're not alone.

About this title

About the Author

Author Melissa DeLay is founder and principal owner of TruPerception, an award-winning provider of strategic communications counsel, professional and leadership development, change management implementation and other human capital solutions. She specializes in good ways to deliver bad news and shows you how to master the art of making positive perceptions, so you can close more deals, increase loyalty, and communicate with confidence . . . even in the most difficult situations.To learn more, visit www.truperception.com AUTHOR HOME: Minneapolis, MN

From the Inside Flap

"I've been in leadership for more than 20 years and have never encountered anyone like Melissa. Her communication techniques absolutely work." --Karen Richard, Chief Human Resources Officer, Andersen Corporation "In fewer than 45 minutes, Melissa showed me how to be direct without being offensive. I now get better, more immediate results from everyone in my life, especially my team." --Ingrid Christensen, Founder and CEO, IngCo International "Nothing has more potential to destroy a leader's reputation than poor communication skills.Melissa's ability to navigate potentially damaging situations and bring about successful outcomes is what makes her the resource every leader needs." --Lemuel Amen, Chairman, Symbion Growth Werks, LLC."I've read hundreds of books and worked with countless coaches, but not one ever gave me the exact words I needed to address a tough situation. It is rare to find someone as gifted as Melissa. Her words are truly powerful." --Steve Schmidt, Founder and Former CEO, CitySprint

Edition details

• Publisher: Wise Ink
• Publication date: 2018
• Language: English
• ISBN 10: 1634891511
• ISBN 13: 9781634891516
• Binding: Hardcover
• Number of pages: 176