Business Engineering and Service Design, Volume I (Service Systems and Innovations in Business and Society Collection) - Softcover

Óscar Barros (author)

 
9781631575686: Business Engineering and Service Design, Volume I (Service Systems and Innovations in Business and Society Collection)
Softcover
ISBN 10: 1631575686 ISBN 13: 9781631575686
Publisher: Business Expert Press, 2016

Synopsis

This book provides the foundations of BE, reviews the disciplines integrated within its methodology, and presents plentiful evidence of its power by giving detailed application cases, including impressive results in private and public situations.

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About the Author

Oscar Barros (PhD, U. of Wisconsin) is full professor at the Department of Industrial Engineering of the U. of Chile. He created the first group of OR in Chile and the first master in the discipline. He also developed the discipline of IS, including a master on the subject. He is now dedicated to the development of an original methodology for the design of businesses and services, including the creation of the novel and recognized master in business engineering. He also directs an applied research program applying the ideas of BE in health services, which has produced significant impacts on productivity and quality of service. He has written 12 books, with more than 100,000 copies sold, on OR, IS, IT, BP, and BE. He has also published widely in scientific journals.

"About this title" may belong to another edition of this title.

Publisher
Business Expert Press
Publication date
2016
Language
English
ISBN 10 
1631575686
ISBN 13 
9781631575686
Binding
Paperback
Edition number
2
Number of pages
254