Taking Conversations from Difficult to Doable: 3 Models to Master Tough Conversations - Softcover

Cunningham, Lynne

Softcover

ISBN 10: 1622180240 ISBN 13: 9781622180240

Publisher: Fire Starter Pub, 2016

Synopsis

You Can Master the Art of Tough Conversations. This Book Shows You How.Have you ever dreaded holding a tough but necessary conversation with an employee, coworker, or boss Do you put off such conversations far too long Have you ever launched into a difficult conversation unprepared, only to have the interaction spiral out of controlMost leaders answer yes to at least one, if not all, of these questions. Taking Conversations from Difficult to Doable: 3 Models to Master Tough Conversations can help you bite the bullet and say what needs saying. Lynne Cunningham, MPA, explains why we shy away from these critical conversations and provides the tools and tactics to navigate them confidently and effectively.Here s just a sampling of the book s insights:What happens when we ignore situations that call for a difficult conversationHow to structure and execute a conversation with a peer, direct report, boss, or physicianHow to implement each of the three powerful conversation models detailed in the book so that the outcome is a win-win Why creating formal Standards of Behavior at your organization, and making them integral to your culture, provides a solid foundation for difficult conversationsHow to respond when a person s behavior doesn t change after a difficult conversationUnlike most books on this subject, Taking Conversations from Difficult to Doable is short, to the point, and easy to understand. It s perfect for today s busy leaders. Best of all, it helps you master the right skills quickly and once you ve done this, you ll find all your conversations become easier, less stressful, and more successful.

Edition details

• Publisher: Fire Starter Pub
• Publication date: 2016
• Language: English
• ISBN 10: 1622180240
• ISBN 13: 9781622180240
• Binding: Paperback
• Number of pages: 196