Synopsis
Six million workers in America are tipped workers, relying on a subminimum wage and the whims of customers to feed themselves and their families. Over a million of them are immigrants, and the unpredictability of tips combined with the unpredictability of life as an immigrant creates an unstable, uncertain future. The restaurant industry has led the way in exploiting tipped workers, its incredible growth over the past few decades failing to translate to greater prosperity for most of the people it employs - many of them vulnerable immigrants. Other industries have gotten in on the act, too, including nail salons and car washes. And as the service sector moves online, tech companies, such as DoorDash, Uber, and Lyft are capitalising on the tipping loophole to avoid paying workers a minimum wage. All of these industries are profiting off immigration policy that allows employers to keep the immigrant workers they so desperately need, but also keep them in fear of speaking up. Acclaimed author and restaurant activist Saru Jayaraman and social scientist Dr. Teofilo Reyes draw on hundreds of interviews to show how the subminimum wage and our broken immigration system combine to exploit millions of Americans. Tipped points to a new future in which immigrants are welcome and the service sector can prosper with, not off of, its immigrant workforce.
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About the Author
Saru Jayaraman is the president and co-founder of One Fair Wage (OFW), a national organization, campaign, and coalition fighting for a full, fair minimum wage for every person who works in America. She is also the co-founder of the Restaurant Opportunities Centers United (ROC United). She was listed in CNN’s “Top 10 Visionary Women” and recognized as a Champion of Change by the White House in 2014 and received a James Beard Foundation Leadership Award in 2015. The author of Behind the Kitchen Door, a national bestseller, Forked, and What Has Democracy Done for You Lately? (The New Press), she lives in New York.
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