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Synopsis
Customer relations is a broadly recognised, widely-implemented strategy for managing and nurturing a company's interactions with clients and sales prospects. It involves using technology to organise, automate, and synchronise business processes -- principally sales activities, but also those for marketing, customer service, and technical support. This book presents topical research data in the study of customer relations, including how consumers use Alan P Fiske's relational models framework to construct their relationships with service organisations; measuring corporate Customer Relationship Management (CRM) strategy; and identifying the relational benefits influencing customer loyalty.
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Customer Relations
Published by
Nova Science Publishers, Incorporated, 2011
ISBN 10: 1617612103
ISBN 13: 9781617612107
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Seller: Books Puddle, Woodside, NY, U.S.A.
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Customer Relations
Published by
Nova Science Publishers, Incorporated, 2011
ISBN 10: 1617612103
ISBN 13: 9781617612107
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Hardcover
Seller: Majestic Books, Hounslow, United Kingdom
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Condition: New. pp. 158. Seller Inventory # 7137008
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CUSTOMER RELATIONS (BUSINESS ISSUES, COMPETITION AND ENTREPRENEURSHIP)
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Customer Relations
Published by
Nova Science Publishers, Incorporated, 2011
ISBN 10: 1617612103
ISBN 13: 9781617612107
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Hardcover
Seller: Biblios, Frankfurt am main, HESSE, Germany
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Condition: New. pp. 158. Seller Inventory # 181792293
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Customer Relations
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Customer Relations
Published by
Nova Science Publishers Inc, 2011
ISBN 10: 1617612103
ISBN 13: 9781617612107
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Customer Relations
Published by
Nova Science Publishers Inc, 2011
ISBN 10: 1617612103
ISBN 13: 9781617612107
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Hardcover
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HRD. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # GZ-9781617612107
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Customer Relations
Published by
Nova Science Publishers Inc, 2010
ISBN 10: 1617612103
ISBN 13: 9781617612107
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Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
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Condition: New. Editor(s): Farkas, Victoria J. Num Pages: 158 pages, tables & charts. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 237 x 162 x 16. Weight in Grams: 412. . 2010. Hardcover. . . . . Seller Inventory # V9781617612107
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Customer Relations (Hardcover)
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Nova Science Publishers Inc, New York, 2011
ISBN 10: 1617612103
ISBN 13: 9781617612107
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Hardcover
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.
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Hardcover. Condition: new. Hardcover. Customer relations is a broadly recognised, widely-implemented strategy for managing and nurturing a company's interactions with clients and sales prospects. It involves using technology to organise, automate, and synchronise business processes -- principally sales activities, but also those for marketing, customer service, and technical support. This book presents topical research data in the study of customer relations, including how consumers use Alan P Fiske's relational models framework to construct their relationships with service organisations; measuring corporate Customer Relationship Management (CRM) strategy; and identifying the relational benefits influencing customer loyalty. Customer relations is a broadly recognised, widely-implemented strategy for managing and nurturing a company's interactions with clients and sales prospects. This book presents topical research data in the study of customer relations. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9781617612107
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Customer Relations
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: As New. Unread book in perfect condition. Seller Inventory # 12297796