E-Government Service Maturity and Development: Cultural, Organizational and Technological Perspectives - Hardcover

 
9781609608484: E-Government Service Maturity and Development: Cultural, Organizational and Technological Perspectives
Hardcover
ISBN 10: 1609608488 ISBN 13: 9781609608484
Publisher: IGI Global, 2011

Synopsis

Implementing e-government services can give governments a competitive advantage by reducing operational and management costs, increasing transparency, and fulfilling their commitment to good governance. Yet, advances in e-government technologies and their applications present complex managerial and technological challenges. E-Government Service Maturity and Development: Cultural, Organizational and Technological Perspectives discusses important concepts for public administration reformation, taking into account the complex social, administrative, cultural, and legal problems of implementing modern digital systems. The book helps define empirical studies and methodologies for e-government research and identifies factors affecting the development and proliferation of e-government. Researchers and practitioners will gain an understanding of managing e-government; meeting their strategies and objectives; building trust, confidence, and security; providing interactivity and community; developing personalized experiences and content; increasing service selection; and other issues essential to adopting, implementing, and sustaining e-government.

"synopsis" may belong to another edition of this title.

Publisher
IGI Global
Publication date
2011
Language
English
ISBN 10 
1609608488
ISBN 13 
9781609608484
Binding
Hardcover
Number of pages
356
Editor
Shareef Mahmud Akhter, Archer Norm, Dutta Shantanu