At some point in our lives, we've all experienced a small injustice -- a restaurant botching our lunch order, a business not returning our calls, or a fellow airline passenger squashing us by moving his seat back -- and suffered in silence for fear of offending anyone. When we fail to speak up, however, we end up shortchanging ourselves. In I Wanted Fries with That, Amy Fish encourages readers to stand up for themselves by complaining effectively. In her career as a university ombudsman, Fish has dealt with thousands of complaints -- some trivial, some serious -- and gained actionable insights about what works and what doesn't. Her suggestions will appeal to anyone who wants to speak up and isn't sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath. Illustrating her points with funny real-life stories, Fish reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved -- whether you're trying to right the wrongs of the world or just claim the French fries you ordered.
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As ombudsman at Concordia University in Montreal, Amy Fish resolves complaints from students, faculty, and staff. She has written for the Huffington Post Canada, Reader's Digest, and the Globe and Mail, and appeared on CBC Marketplace and CTV News.
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Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Paperback. Condition: Good. SPEAK UP AND PERSUADE At some point in our lives, we've all experienced an injustice, large or small -- a restaurant botching our lunch order or a boss who isn't following the guidelines for workplace etiquette -- and suffered in silence for fear of offending anyone. When we fail to speak up, however, we shortchange ourselves. Amy Fish encourages standing up for yourself (and others) by complaining effectively. Her suggestions will appeal to anyone who wants to speak up and isn't sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath. Illustrating her points with funny real-life stories, Fish reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved -- whether you're trying to right the wrongs of the world or just claim the french fries you ordered. Seller Inventory # 00099977505
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Paperback. Condition: Very Good. SPEAK UP AND PERSUADE At some point in our lives, we've all experienced an injustice, large or small -- a restaurant botching our lunch order or a boss who isn't following the guidelines for workplace etiquette -- and suffered in silence for fear of offending anyone. When we fail to speak up, however, we shortchange ourselves. Amy Fish encourages standing up for yourself (and others) by complaining effectively. Her suggestions will appeal to anyone who wants to speak up and isn't sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath. Illustrating her points with funny real-life stories, Fish reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved -- whether you're trying to right the wrongs of the world or just claim the french fries you ordered. Seller Inventory # 00092499656
Seller: BooksRun, Philadelphia, PA, U.S.A.
Paperback. Condition: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Seller Inventory # 1608686191-11-22
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
paperback. Condition: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear . Seller Inventory # mon0001407868
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Paperback. Condition: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G1608686191I4N10
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Paperback. Condition: Fair. No Jacket. Former library book; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G1608686191I5N10
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 40428408-6
Seller: Better World Books: West, Reno, NV, U.S.A.
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 40428408-6
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Paperback. Condition: Good. SPEAK UP AND PERSUADE At some point in our lives, we've all experienced an injustice, large or small -- a restaurant botching our lunch order or a boss who isn't following the guidelines for workplace etiquette -- and suffered in silence for fear of offending anyone. When we fail to speak up, however, we shortchange ourselves. Amy Fish encourages standing up for yourself (and others) by complaining effectively. Her suggestions will appeal to anyone who wants to speak up and isn't sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath. Illustrating her points with funny real-life stories, Fish reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved -- whether you're trying to right the wrongs of the world or just claim the french fries you ordered. Seller Inventory # CIN1608686191G
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Paperback. Condition: Very Good. SPEAK UP AND PERSUADE At some point in our lives, we've all experienced an injustice, large or small -- a restaurant botching our lunch order or a boss who isn't following the guidelines for workplace etiquette -- and suffered in silence for fear of offending anyone. When we fail to speak up, however, we shortchange ourselves. Amy Fish encourages standing up for yourself (and others) by complaining effectively. Her suggestions will appeal to anyone who wants to speak up and isn't sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath. Illustrating her points with funny real-life stories, Fish reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved -- whether you're trying to right the wrongs of the world or just claim the french fries you ordered. Seller Inventory # CIN1608686191VG