This book empowers managers to take control of the consulting process in any business environment. In this book, insiders reveal the secrets of the consulting trade. Packed with firsthand observations, case studies, and valuable document templates, this book details a step-by-step approach to effectively selecting and managing any consultant. The authors explain how companies can take advantage of the increasingly complex world of global consulting. It is a guide for maximising return and minimising costs for companies hiring consultants. Too often consultants dictate where, when, and how they will deliver value. The book gives managers the tools they need to select and manage the right consultants at the right time and determine whether or not they are delivering the goods. The authors have global experience with major U.S. companies and consulting firms. The authors have built consulting practices around the world, working with companies such as Deloitte Consulting, Aflac, The Hartford, ING, Nationwide, New York Life, Northwestern Mutual, and Swiss Life.
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Far too often business consultants fail to deliver the expected business value. But in any organization, whether in the public or private sector, the right type of consultant, if applied effectively to selected problems and projects, will bring value to an organization and credit to the managers who hire them. The consulting industry has evolved from a profession where work was undertaken on the basis of trust and a handshake, into a massive, revenue-driven industry, with sophisticated sales, contracting and client management processes. Yet many organizations that hire consultants fail to recognize these changes and the need to adapt their approaches accordingly. Extract Value from Consultants will assist organizations to make appropriate choices about the consultants they hire, and then to manage them more effectively over the course of the project.
Extract Value from Consultants shows how to wring out efficiencies and get the most of your investment of time and money. By applying the broad suggestions in the book, a bank consulting project will have a better chance for the best outcome at a just cost. --Joe Frederick, founder, Spring Bank, ABA Banking Journal Book Review
Extract Value from Consultants: How to Hire, Control and Fire Them by Gordon Perchthold & Jenny Sutton spills the beans on how to extract the maximum return from employing consultants. A consultancy is commissioned to provide expert assistance. The consultancy seeks to maximize its charges for its involvement. Without an understanding of how they do this by fair means and foul the client can be left with an expensive headache. --Andrew May FCMI, Chartered Management Institute Book Review
Most large companies have engaged consultants at some time, usually to provide expertise or insight not available from within. Sometimes, the exercise is successful; sometimes, the hiring executive feels as if they have been tricked into paying huge fees for no discernable end. In this helpful book. Perchthold and Sutton (themselves successful consultants) emphasize that using consultants requires research and attention. --In the Black Digital, May 2010
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