Stressed Out About Communication Skills - Softcover

Bartholomew, Kathleen

Softcover

ISBN 10: 1601460139 ISBN 13: 9781601460134

Publisher: Hcpro Inc, 2007

Synopsis

Effective communication is essential to successful patient outcomes and to your professional development. But as a new nurse, your lack of professional experience may cause communication difficulties with patients, physicians, managers, and other coworkers.

Learn how to succeed in the practice setting with the realistic strategies and practical communication examples found in Stressed Out About Communication Skills.

Inside this resourceful guide, you’ll find four sections devoted to the most troublesome communication scenarios that new nurses face, including:

• Nurse-to-patient communication
  Best practices for listening and responding to your patients and their families by understanding their fears and anxieties.  
• Nurse-to-nurse communication
  Tips to prevent horizontal hostility and what steps to take should you become a victim.
• Nurse-to-physician communication
  Techniques for communicating in a high-pressure situation and with someone who may not always treat you with respect.
• Nurse-to-manager communication
  Strategies on how to talk to your superiors, what to do and say if you are unhappy in your position, and how to make the adjustment from being a big fish in a small pond to becoming a small fish in a big pond.

Stressed Out About Communication Skills includes practical examples (such as role play and sample dialogue) of what you will encounter on a daily basis. It also explains easy to use techniques that will change the way you interact with your colleagues to establish positive, healthy work relationships. Improved communication will enhance life for your peers, patients, and you. Let today be the day that you begin to make your voice heard and your opinion valued—order your copy of Stressed Out About Communication Skills!

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About this title

About the Author

Kathleen Bartholomew, RN, MN, served as the manager of a 57-bed orthopedic and spine unit in a tertiary hospital in Seattle for six years. As a registered nurse and counselor, Bartholomew uses story to shed light on the challenges and issues facing nurses today. She has been a national speaker for the nursing profession for the past four years. Recognizing that the culture of an institution is critical to patient safety, she speaks on building community in the workplace and improving physician-nurse and nurse-nurse relationships. She is the author of Speak Your Truth: Proven Strategies for Effective Nurse-Physician Communication and Ending Nurse-to-Nurse Hostility: Why Nurses Eat Their Young and Each Other.

Edition details

• Publisher: Hcpro Inc
• Publication date: 2007
• Language: English
• ISBN 10: 1601460139
• ISBN 13: 9781601460134
• Binding: Paperback
• Number of pages: 153