The Dynamics of Performance Management: Constructing Information and Reform (Public Management and Change series) - Softcover
Book 7 of 31: Public Management and Change series
Synopsis
We live in an era of governance by performance management, awash in performance data that supposedly will create superior efficiency and accountability. Proponents of the performance management movement argue that this abundance of information is the panacea that can solve all the problems of bureaucracy, from strategic planning through desired results. The few critics have called attention to the many complexities ignored by the movement. Donald Moynihan focuses on the ambiguity inherent in much of the performance information gathered and analyzes how this information is actually interpreted and used in state and federal agencies. Moynihan traces the development of performance information systems in the U.S. and probes when, how, and by whom this information is used. He considers the ways that different actors use them, considers their institutional interests, and assesses the varying potential for learning from the data in different contexts. Although critical of performance management, this book offers evidence of where and how performance information can be profitably used, given a more realistic set of expectations about the difficulties involved and the types of success possible.
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About the Author
Donald P. Moynihan is an associate professor of public affairs at the La Follette School of Public Affairs at the University of Wisconsin-Madison.
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The Dynamics of Performance Management: Constructing Information and Reform (Public Management and Change)
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Georgetown University Press, 2008
ISBN 10: 1589011945
ISBN 13: 9781589011946
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The Dynamics of Performance Management: Constructing Information and Reform
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The Dynamics of Performance Management: Constructing Information and Reform
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The Dynamics of Performance Management: Constructing Information and Reform (Public Management and Change)
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Dynamics of Performance Management : Constructing Information and Reform
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Paperback. Condition: New. Efficiency, Innovation, Results, and Accountability - These, advocates claim, are the fruits of performance management. In recent decades government organizations have eagerly embraced the performance model - but the rush to reform has not delivered as promised. Drawing on research from state and federal levels, Moynihan illustrates how governments have emphasized some aspects of performance management - such as building measurement systems to acquire more performance data - but have neglected wider organizational change that would facilitate the use of such information.In his analysis of why and how governments in the United States have made the move to performance systems, Moynihan identifies agency leadership, culture, and resources as keys to better implementation, goal-based learning, and improved outcomes. How do governments use the performance information generated under performance systems?Moynihan develops a model of interactive dialogue to highlight how performance data, which promised to optimize decision making and policy change for the public's benefit, has often been used selectively to serve the interests of particular agencies and individuals, undermining attempts at interagency problem solving and reform. A valuable resource for public administration scholars and administrators, "The Dynamics of Performance Management" offers fresh insight into how government organizations can better achieve their public service goals. Seller Inventory # LU-9781589011946
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