This practical resource aims to help readers successfully install and manage a visual telephony system in corporate, medical, legal, sales, educational and other environments, and comprehend the broad range of uses for visual telephony. Two chapters devoted to financial analysis show how to cost-justify a system, while other chapters explain the issues associated with audio/visual components, digital video compression equipment, and international standards.
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Edward A. Daly is Regional Sales Manager at C-phone Video Communications Systems. He received an MBA at Fordham University. Kathleen Hansell is the founder and principal of KJH Communications, Atlanta, Georgia. She received an Ed.D. in curriculum planning and research, and an Ed.B. in business education from the State University of New York at Buffalo.
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