The Handy Communication Answer Book traces the history, explains the concepts and examines the skills needed to master effective communication for every occasion. Providing insights and advice, this useful primer looks at how to improve verbal, non-verbal and written communications.
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Lauren Sergy is a professional speaker, writer, coach, and trainer on public speaking, communications, rhetoric, and critical thinking. A member of the Canadian Association of Professional Speakers, she has worked with a variety of clients, organizations, and audiences, including the government of Alberta, Northern Trust Corporation, the University of Alberta, Meeting Professionals International, and Alberta's Blue Cross Blue Shield.
She holds a master’s degree in Library and Information Studies and a bachelor of arts degree in English and Classics. Her articles have been published in Library Journal and her blog posts are featured on sites such as Duct Tape Marketing, The Wealthy Gorilla, and Young Upstarts; she regularly posts original content on public speaking and communications on her website at laurensergy.com. Sergy lives in Edmonton, Alberta.
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Seller: Better World Books, Mishawaka, IN, U.S.A.
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Seller: Better World Books, Mishawaka, IN, U.S.A.
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