Items related to The Experience: How to Wow Your Customers and Create...
Synopsis
'A 'must-read' for managers; this is a great guide for pulling the customer back into your management loop.' — Jerry Vass, author of Soft Selling in the Hard World 'Lior Arussy spins a cautionary tale for the transition companies m
"synopsis" may belong to another edition of this title.
Review
..".turn your cost-based 'call centers' into profit-building 'contact centers.' A must-read for customer service professionals and their bosses."
From the Publisher
The author is a frequent speaker at conferences focused on customer experience management throughout the US and overseas.
The author has written on customer experience management for Harvard Business Review and Inc. Magazine, and has been featured as a thought leader on ABC TV, The Wall Street Journal, Financial Times, and many other publications.
"About this title" may belong to another edition of this title.
- PublisherCRC Press
- Publication date2002
- ISBN 10 1578203066
- ISBN 13 9781578203062
- BindingHardcover
- LanguageEnglish
- Edition number1
- Number of pages128
Search results for The Experience: How to Wow Your Customers and Create...
Stock Image
The Experience! How to Wow Your Customers and Create a Passionate Workplace
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Seller Inventory # H04K-01787
Quantity: 1 available
Stock Image
The Experience! How to Wow Your Customers and Create a Passionate Workplace
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Seller rating 4 out of 5 stars
Hardcover. Condition: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. Seller Inventory # mon0000540723
Quantity: 1 available
Stock Image
The Experience: How to Wow Your Customers and Create a Passionate Workplace
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.7. Seller Inventory # G1578203066I4N00
Quantity: 1 available
Stock Image
The Experience! : How to Wow Your Customers and Create a Passionate Workplace
Published by
CRC Press LLC, 2002
ISBN 10: 1578203066
ISBN 13: 9781578203062
Used
Hardcover
First Edition
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. 1st Edition. Used book that is in clean, average condition without any missing pages. Seller Inventory # 1468862-6
Quantity: 1 available
Stock Image
The Experience! : How to Wow Your Customers and Create a Passionate Workplace
Published by
CRC Press LLC, 2002
ISBN 10: 1578203066
ISBN 13: 9781578203062
Used
Hardcover
First Edition
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. 1st Edition. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 38335121-6
Quantity: 2 available
Stock Image
The Experience: How to Wow Your Customers and Create a Passionate Workplace
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 4 out of 5 stars
Hardback. Condition: Fair. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration. Seller Inventory # GOR013716923
Quantity: 1 available
Stock Image
The Experience: How to Wow Your Customers and Create a Passionate Workplace
Seller: AwesomeBooks, Wallingford, United Kingdom
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. The Experience: How to Wow Your Customers and Create a Passionate Workplace This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9781578203062
Quantity: 1 available
Stock Image
The Experience: How to Wow Your Customers and Create a Passionate Workplace
Seller: Bahamut Media, Reading, United Kingdom
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9781578203062
Quantity: 1 available
Stock Image
The Experience! How to Wow Your Customers and Create a Passionate Workplace
Seller: Your Online Bookstore, Houston, TX, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Like New. Signed by Author. Seller Inventory # 1578203066-5-787809
Quantity: 1 available
Stock Image
The Experience! : How to Wow Your Customers and Create a Passionate Workplace
Published by
CRC Press LLC, 2002
ISBN 10: 1578203066
ISBN 13: 9781578203062
Used
Hardcover
First Edition
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. 1st Edition. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 18090693-20
Quantity: 1 available